At Skill Flow, we care about your privacy and want to be upfront about the tracking technologies we use on our educational platform. This document explains what kinds of tools we use, why they're there, and how they shape your experience. We know digital privacy can feel overwhelming, so we've broken everything down in straightforward, practical terms—no legalese, just clarity about how things work and what choices you have. If you're curious about the specifics, or just want to understand what’s happening behind the scenes while you learn, you’re in the right place.
Tracking technologies aren’t just about data—they’re how Skill Flow remembers you, helps you progress, and fine-tunes our courses to fit your needs. When you visit our platform, we use a mix of small files saved on your device (like cookies), scripts that run while you’re browsing, and identifiers stored in your browser’s local memory. These each serve different purposes, from simply letting you stay signed in to making sure the next lesson you see is relevant to your current skill level. Sometimes, these files last only until you close your browser, while others stick around so you don’t have to re-enter your preferences next time.
Essential tracking methods keep the platform running smoothly. For example, we use certain cookies to keep you logged in as you move between different lessons or quizzes. Without these, you’d have to sign in every time you clicked a new page—frustrating, right? Another critical function is session management: if you’re halfway through a coding challenge and you accidentally close the tab, our tracking tools help make sure you can pick up right where you left off. These core methods are the backbone of any online education service, making sure your learning experience is uninterrupted.
Analytics are a big part of how we improve Skill Flow for everyone. We keep track of things like which lessons are most popular, how long students spend on each module, and where users might get stuck or drop off. This isn’t just about numbers—it’s about understanding how real people use our resources so we can make better decisions. For example, if we notice lots of learners get confused during a particular lesson, we’ll review the content and consider reworking it. Our analytics tools store data like device type, time spent on pages, and which buttons get clicked, all to help us create a smoother, more effective educational journey.
Functional technologies go a step further by remembering your personal choices. Maybe you prefer a dark mode interface for late-night study sessions or want to mute all sound effects during quizzes. These settings are stored using functional cookies or local storage, so your preferences follow you every time you log in—no need to set things up from scratch. In the broader context, these tools allow us to personalize your learning path. For instance, if you consistently choose advanced math topics, the system will start suggesting more challenging material, aiming to keep you engaged and progressing.
Customization features are where things get really interesting. When you interact with certain modules, like taking a placement quiz or saving specific topics to your favorites, we track these actions to tailor the content you see. If you’re studying for a particular certification, you might notice that recommended resources shift to reflect your goals. This isn’t about tracking for tracking’s sake—it’s about curating a path that makes sense for you personally. In my experience, students appreciate not having to sift through irrelevant material, and that’s only possible with smart tracking in place.
The overall technology ecosystem involves all these tools working together in the background. For example, essential cookies keep you signed in, analytics reveal what content is working, and customization features ensure the right lessons show up at the right time. If you pause a video lesson, a combination of session tracking and local storage saves your progress. This interplay lets us offer features like “continue where you left off” or “recommended for you,” blending different technologies so your learning experience feels cohesive and responsive—even if the tech powering it is pretty complex under the hood.
You’re in control of how much information you share when you use Skill Flow. We respect your right to decide which tracking methods you’re comfortable with, and our practices are guided by privacy laws like the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA). These laws require us to offer clear ways to manage your settings and to explain, in plain language, what happens if you turn certain features off. We want you to know your options and what they mean for your learning experience.
If you want to manage your browser’s privacy settings, you can usually find these in the settings or preferences menu. For example, in Chrome, head to “Settings” > “Privacy and security” > “Cookies and other site data.” In Firefox, go to “Options” > “Privacy & Security.” Safari users should check under “Preferences” > “Privacy.” Here, you can block all cookies, allow only certain sites, or clear out existing data. Each browser has its quirks, so you might want to look up specific guides for your version if you’re unsure.
On Skill Flow itself, we provide a preferences center where you can opt out of non-essential tracking. To access this, click on your profile icon and choose “Privacy Settings.” There you’ll see toggles for analytics, marketing, and personalization. Disabling certain categories means we’ll stop collecting related data—and we’ll give you a quick rundown of what changes to expect, so there are no surprises. If you want to revisit your choices later, just return to the same menu.
Disabling different categories of tracking will affect your experience in various ways. For example, if you turn off functional cookies, the platform might not remember your theme preferences or save your quiz progress between sessions. Without analytics, we lose the ability to spot trouble spots in course content, which can slow down improvements for all students. Blocking essential cookies will have the biggest impact: you may not be able to stay signed in, and some interactive features—like real-time collaboration or bookmarking lessons—may stop working entirely. We always try to be transparent about what will and won’t work, so you can make decisions that match your comfort level.
If you’re looking for extra control, there are third-party tools and browser extensions designed to block trackers. Tools like Ghostery or Privacy Badger let you block scripts and cookies from specific sources, while uBlock Origin can filter out a wide range of trackers. Just keep in mind that while these can be useful, they might also break some features on Skill Flow or other educational platforms. I’ve seen students use these tools for peace of mind, but sometimes they have to whitelist certain sites to keep everything running smoothly.
Finding the right balance between privacy and platform functionality is a personal choice. Some learners value maximum privacy and are willing to trade off a bit of convenience, while others prefer a fully personalized experience. We encourage you to explore your settings, read through the explanations, and choose what feels right for you. If you ever have questions about how your choices affect your learning, our support team is here to help walk you through the options.
Skill Flow partners with several categories of external service providers to help deliver a complete educational experience. These partners include analytics companies, authentication providers, content delivery networks, and occasionally marketing services. Each category serves a distinct function: analytics partners help us understand how users interact with our platform, authentication providers support secure logins, content delivery networks ensure lessons load quickly, and marketing services (if enabled) may keep learners informed about new courses or features.
The data collected by these providers varies by category. Analytics partners typically receive anonymized data such as page views, session duration, and device type, which is used to spot trends and improve our curriculum. Authentication providers see login credentials and occasionally basic profile information, solely to verify your identity. Content delivery networks may log IP addresses and access times to optimize speed and reliability. Marketing services, if they’re active, only get information when you opt in—like your email and course interests—to send targeted updates.
Partners process data according to their own privacy standards, but we require them to use information exclusively for the agreed purpose. For example, an analytics provider might produce reports showing which lessons have the highest completion rates, helping us identify where students excel or struggle. Authentication partners ensure that only authorized users can access paid content, while content delivery networks keep video lessons streaming smoothly for students around the world.
You can control which partners receive your data through our privacy settings. In the preferences center, you’ll find options to opt out of analytics or marketing sharing. If you withdraw consent, we’ll stop sharing your information immediately and notify our partners to delete it when possible. We also honor “Do Not Track” browser signals, though some partners may have additional opt-out mechanisms—details are available in your privacy dashboard.
All our partnerships are covered by detailed data protection agreements. These contracts specify what data can be collected, how it must be protected, and how quickly it must be deleted if you request it. We regularly audit our partners to ensure they’re meeting our standards. If we end a partnership, we require the provider to destroy or return your data, so it doesn’t linger in places you don’t expect.
Web beacons and pixel tags are tiny, invisible images or code snippets that help us see if you’ve opened an email or visited a specific page. These tools don’t store much data themselves but can record when and where you interact with certain features. For example, if we send a course recommendation email, a pixel tag lets us know how many students actually opened it. This feedback helps us improve communication—if most people skip a certain type of message, we know it’s time to try a different approach.
Local storage is a way for your browser to save larger chunks of information right on your device. Unlike cookies, which are small and sometimes cleared by browser updates, local storage can hold things like your quiz answers, session progress, or saved notes. In the Skill Flow context, this means you can start a practice test on your laptop, close the browser, and return hours later without losing your work. It’s especially handy for longer learning sessions or when you’re working in places with spotty internet connections.
Device recognition is another technique we sometimes use to provide a seamless experience. By storing a unique, anonymous identifier in your browser or device, we can help you pick up where you left off, even if you log in from a different location. This also helps us spot unusual activity—like someone else trying to access your account from a new device—which adds an extra layer of security. We don’t use device recognition for advertising or tracking you across unrelated sites.
Occasionally, we experiment with other technologies to enhance learning. For instance, we might use session recording scripts—strictly with your consent—to replay how students interact with new features. This lets our designers watch for confusing layouts or broken links and fix them quickly. All such recordings are anonymized, and we never record sensitive information like passwords or private messages.
If you want to control these technologies, most browsers let you clear local storage and block third-party scripts. You can also adjust email settings to disable images (which blocks some pixel tags), or use privacy extensions to limit web beacon activity. We try to design Skill Flow so that turning off these extras won’t break the main learning tools, but you might lose some convenience—like automatic progress saves or personalized recommendations.